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Hi! I would like to convey my appreciation of staff working in your branch, particularly the portcanal branch in adelaide. My initial contact was through the norwood branch. I would like to thank your branch for all services rendered. However, I would like to register unhappiness over the inability of your branch to continue giving personal loans to temporary residents. This was a service that was of a great use to me, and my future referral of your branch to my friends and relatives would depend a lot on whether or not you continue personal loans to temporary residents.
Secondly I have moved to Melbourne along with my wife (also a member whose salary was also directly transferred from the employer) and since you are not 'active' in Victoria, I am happy to wait patiently in case you do have plans of expansion in Victoria, but otherwise, depending on your response, I should look at arranging for salary account in a 'local' branch.
I wish your bank good success in its expansion plans, especially if victoria is under consideration.
warm regards
David Chase

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