It's Greg Connor, Savings & Loans' CEO here.
Over the next week or two all Savings & Loans members will receive a letter advising of changes to our transaction fees. There are a number of changes to our fees, including some increases and adjustment of the qualifying criteria for different membership categories. We’ve also introduced a new membership category, known as BaseMember.
All of the changes will be explained in the letter you’ll receive, along with information on our Platinum membership option and Easy account, which can help you cap transaction fees through Savings & Loans channels.
The new fee structure balances the financial needs of the Credit Union – and our obligation to remain strong to best serve our members – and enabling members to transact without excessive fees.
It’s not possible to discuss every member’s questions about our new fee structure through the blog, as there are a lot of factors that determine which membership category you fall into. Your fee category is determined by the kind of products you have with us and the balance of your accounts, and this isn’t the right forum for discussing these personal matters.
If you’d like some more details on the fee changes or some help working out which fee category you’ll now belong to, visit savingsloans.com.au/yourmembership
If you’re still unsure about what the changes mean for you, contact us online, call 13 11 82 or drop into your nearest branch.
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