New look for news&views

I’m Patrick, Savings & Loans’ Public Relations and Corporate Social Responsibility Coordinator. Part of my job is putting together news&views, our quarterly newsletter that helps members keep up to date with what’s happening at Savings & Loans and offers tips for managing their money.

You should all be aware of Savings & Loans’ commitment to reducing our environmental footprint. We’ve recently introduced electronic statements and thousands of members now receive their monthly or quarterly statements via the Internet. 

In line with this, news&views is now moving online. Members won’t receive a newsletter with their statement anymore and will be able to access all of the latest news from Savings & Loans through our website. Moving news&views online should save more than 4.5 million pieces of paper every year, which will go a long way to reducing our environmental footprint.

We want to make sure that news&views has the information you’re interested in. If you’ve got something to say about news&views, or have any ideas for a story, we’d like to hear from you.

Just leave your message in the comment box and we’ll collate all the feedback for our next edition.

In the meantime, have a look at the new look news&views at savingsloans.com.au/membernews

Comments

[Malcolm]

Hi Patrick,

I signed up for electronic statements as soon as the feature was released and am happily receiving my statements electronically.

However, I also received a paper statement for February as did a work colleague. I raised the issue with the Member Contact Centre electronically but have had no response - that was over 3 weeks ago.

[Craig]

Hi Patrick
given that you look after Public Relations and Corporate Social Responsibility suggests to me that you guys are in this only to get good PR and not for the right reason.

[Patrick Gibson]

@Craig - Sorry for the delayed response - I've been on an energy auditing course for the last couple of days.
I can assure you that corporate social responsibility (CSR) is major part of Savings & Loans' operations because we really believe in doing the right thing, not for any other reason. It's true that we do get some good publicity from our CSR initiatives, but that's because people see the great work that we're doing.
Having our CSR operations sitting inside our Marketing and Development Department means we can make sure that our members are aware of the importance we place on the community and environment.
As an organisation of around 600 staff, our direct environmental footprint is relatively small so engaging our members and the broader community as much as we can is a big part of our sustainbility strategy. On the community involvement side of things, our involvement with charities and other development groups can help to raise their profile and increase awareness, volunteering and donations.
Let me know if you have any other questions.

@Malcolm - Thanks for taking up eStatements so quickly. We've been blown away by the response, with around 8,700 members signing up at last count. I can't say what happened with your question to the Member Contact Centre (and I don't want to ask for any personal information on a forum like this) but I'll see if there are any general or wideranging issues and report back in the next couple of days.
Have you received a statement for March? It may have had something to do with the changeover from paper-based to eStatements.