I know there’ll be a bit of a bias from people reading this blog, but I think the question needs to be asked – just how comfortable are you managing your finances (and anything else, for that matter) online?
I’m asking this because we’re getting near the end of testing for our electronic statement system, which will be up and running in the early part of 2009.
Many of you have been asking about electronic statements and there have been some stumbling blocks along the way, but we wanted to make sure everything is totally secure and working as it should before we launch to members.
You can already ask to receive special offers via email rather than the post through our website but soon you can have statements sent to online rather than through the post. We may still need to contact you by ‘snail mail’ for some communications, like if you forget to make a loan payment or there’s a change to one of your accounts, but it will dramatically cut down the amount of paper we use.
Once the system’s up and running, you’ll be able to sign up for online statements through our Internet Banking system, where you’ll be able to view your statements.
I know that not everyone has access to the Internet at home, but remember that all of our branches have computers that members can access free of charge.
We obviously want to get as many people on board with electronic statements as possible and this is where I’d like your help. How do you think we can encourage our members to really embrace ‘eStatements’ and the difference they can make to the environment?
You – our members – are the people we’re trying to get on board with this, so let us know what you think would work.