As the moderator of here&now, I’d just like to remind everyone of the Code of Ethics that governs the blog and the core values that Savings & Loans stands by.
This blog – which gives members and the general public the ability to interact directly with the CEO – is very rare for any major organisation, much less a financial institution.
While we welcome people discussing Savings & Loans, our activities and our decisions, the Credit Union’s values of trust, integrity and mutual respect need to be remembered.
For Savings & Loans, this means that Greg will treat everyone’s opinions with respect and respond to any direct questions or concerns. He’ll also be totally honest in his responses and take your feedback on board.
For bloggers, this means making sure your comments relate to the subject matter and to the organisation, not to individuals. Anything that is defamatory or offensive to other bloggers, individuals or organisations won’t be published.
Savings & Loans is pleased to offer this kind of discussion for members, but please remember that this is a discussion forum and isn’t part of our complaints resolution process.
We have special processes in place to make sure any complaints from members are dealt with appropriately. Have a look at our Dispute Resolution Guide, visit your nearest branch or call 13 11 82 for more details.